We use Australia Post for all our deliveries and offer various postage options which are displayed during checkout. Depending on what you order you will have the choice of regular, express, express plus signature on delivery and local pickup for Sydney residents. Please make sure you select the level of postage you require. If you would like to pickup your item please email us to organise a suitable time. We take great care in hand wrapping all products to ensure your delivery is in pristine condition when it arrives.
**Please note that selecting express post is the speed at which Australia Post process the parcel. Our processing and dispatch time remains the same for both regular and express services**
We happily ship to most parts of the globe. There is a $25.00 AUD flat rate shipping to New Zealand for registered post, just select the shipping option during checkout. This quote is based on one wrap only. If you require more than one wrap, please contact us at email@example.com
for a shipping quote. UK Airmail is $27.00 AUD and UK Registered Airmail $35.00 AUD, this is based on one wrap. Please contact us if you require the shipping of more than one wrap. If you are an International buyer (other than New Zealand and the UK) please contact us for a shipping quote prior to purchase. Please note that we are unable to ship to the US and Canada.
Soap Nuts are a new and exciting product to Australia. Please note that due to customs regulations we are unable to send soap nuts internationally. We want you to experience this great new natural cleaning product. As a promotion, if you purchase the 50g sample bag of soap nuts from us, will send it to you for free! All accessories (excluding 500g and 1 kg bags of soap nuts) ship for free when purchased with a woven wrap. Keep an eye out for this icon in our accessory product listings.
Our aim is to process all orders within 1-2 business days. This means that in most circumstances you should receive your order in 2-3 business days (depending on your choice of postage and your location.) Once your order is ready to ship, you will receive an email with information regarding your order.